FAQs 2017-06-26T06:20:24+00:00
What is an audiologist? 2014-09-22T14:13:16+00:00

An audiologist is a university degree-qualified Healthcare professional trained in the diagnosis and management of hearing disorders. Hearing Innovations audiologists are full members of Audiology Australia, and are therefore bound by a Professional Code of Ethics and Standards of Practice.
In contrast, an audiometrist is a TAFE trained dispenser of hearing devices.
Hearing Innovations only employs audiologists.

Will the Government help pay for a hearing device? 2014-09-22T14:11:45+00:00

Hearing Innovations is an accredited audiology clinic with the Federal Government’s Office of Hearing Services Scheme. Eligible pensioners and DVA card holders are able to obtain free hearing services and devices through our clinic. Click here for pensioner/veteran info

Does my health insurance help pay for a hearing device? 2014-09-22T14:10:34+00:00

Most health insurance companies provide hearing device benefit options. Check with your health insurer to see if you are eligible for a rebate. Medicare does not cover hearing aids.
The bone conduction implant and the cochlear implant are fully funded under basic hospital cover with private health insurance.

Can I trial a hearing device before deciding to purchase it? 2014-10-14T12:53:59+00:00

We provide a trial period of 3 weeks, during which time your hearing devices will be finely adjusted. The trial period may may be extended if necessary.

Will wearing a hearing device make my hearing worse? 2014-09-22T14:08:22+00:00

No, a hearing device prevents auditory deprivation and supports the entire auditory system.

Do I need to wear my hearing devices all the time? 2014-09-22T14:07:53+00:00

Success with hearing devices is highly dependent on you. When you have a hearing loss, your brain will need time to re-learn how to hear again. Wearing your hearing devices daily will help you achieve great results. We recommend that you wear your devices daily for best hearing results and quality of life.

Can hearing devices correct my hearing loss? 2014-09-22T14:07:18+00:00

Hearing devices cannot restore your hearing, but they can improve your hearing and quality of life. A thorough audiological test is absolutely essential to ensure your devices are working optimally for you.

Do I need one hearing device or two? 2014-09-22T14:06:37+00:00

If you have a hearing loss in both ears, then two hearing devices are usually better than one. Studies show that two hearing devices improve speech understanding in the majority of listening environments, particularly in the presence of background noise.

How do I know if I have a hearing loss? 2014-11-02T16:01:58+00:00

Take the quick test on our How Hearing Works Page and the Check Your Hearing .